Coffee comes in a cardboard box with a spout on it. It’s not made to order, it’s take out prefixed limited menu with no toast, pancakes or waffles. The room service menu is NOT the typical room service menu. It’s delivered in a sack and the food is in takeout containers. The room service is extremely quick, about 15 minutes which is unheard of in a hotel of this size. I asked if they had mattress toppers to make the bed more comfortable but they didn’t. The King bed we had was very hard, not like a typical fluffy Marriott bed and the sheets and comforter were a bit scratchy. The toiletries have a very strong odor which some may like but I didn’t care for it. The windows were clean and the views are fantastic, we were on the top floor. The dark out shades close all the way which is great. They are clean and the rooms have plenty of ports and USB charging areas. The hotel, rooms and hallways seem recently updated. It’s a pretty ingenious idea and it works very well to move the crowds efficiently. You select your room number from a large keypad display and the display will inform you of what elevator you need to use. The check-in process was fairly smooth however pay attention about the elevators or you will have a hard time getting to your room.
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